4.5% PThe following Terms and Conditions for booking a tour with us possess important information. Please read them carefully as they represent a binding contract between us; Evolution Treks Peru and You; the Signee, for the travel services Evolution Treks Peru provides.
The present terms and conditions sets out the basis for a business relationship between you, the customer, and Evolution Treks Peru.
1. Deposit. When you book a tour with us, you agree to pay a non-refundable deposit for the specified tour. The deposit for most multi-day hikes is USD 300, and USD 90 for single-day tours. The partial deposit for all luxury glamping, semi-luxury, and customized tours is 50% of the total price of all our services provided.
2. Price Confidentiality. When booking with Evolution Treks Peru, you agree to keep pricing confidential and will not disclose such information to any third party except those who have booked (paid) with you without Evolution Treks Peru’s prior written consent.
3. Confirmation. You will receive a confirmation email for the tour that you made a deposit. In that email, you will receive this document in PDF format.
By booking with us, you agree to abide by the Terms and Conditions outlined in this document, and the contract becomes valid.
4. Cancellations. The terms of cancelations are defined by how far in advance we are notified of it. No matter the cause, cancelations have different penalties by which you, “our customer,” agrees to abide.
- Cancelations made two weeks before the trek are subject to forfeiting 100% of the total cost of your tour.
- Cancelations made three weeks before the trek are subject to forfeiting 80% of the total cost of your tour.
5. In the event of a cancellation due to unforeseen events that are not related to COVID-19. Evolution Treks Peru will do everything within its reach to help you get to your destination on one of our tours or a different location. Also, Evolution Treks Peru will do everything within its reach to change the dates of third-party services such as train tickets, hotel reservations, and attractions entrances, following the term and conditions of such third-party services providers. You must cover all the extra expenses.
6. Covid 19. If the Inca Trail or Machu Picchu closes because of COVID-19 and your trek is scheduled between the closed dates, you will be allowed to reschedule for any other time at no cost. If the Inca Trail remains open, your tour will remain scheduled, and cancellation fees will be applied.
7. Insurance. We recommend that you present a valid traveler’s insurance
policy to us at least three (03) days before the start of your hike. Evolution Treks Peru puts a lot of effort into preventing accidents during our tours. Our Guides are trained to respond appropriately in any given situation or emergency. However, the nature of adventure tourism demands a dose of a risk of accidents, of which Evolution Treks Peru withdraws all liability. Traveler insurance is optional.
7. Payments and Fees. When you book a tour with us, you agree to pay a 4.5% fee on the partial deposit you make. That 4.5% fee will be added to your final balance. That fee comprehends what the payment platform (Paypal) charges for its services.
Also, an 8% fee will be added to all credit card payments for the remaining balance of your tours. All payments made by credit card must be completed one month before the start of your tour. Failing to complete your payment before this time will lead to a 10% increase in your balance. Last-minute credit card payments of your final balance are also subject to a 10% increase in the total of your balance. These extra fees will cover extra charges to our third-party providers.
Payments made by cash must be completed at least TWO days before the start of your tour. Cash payments are encouraged to maximize our operational capabilities.
We understand that you might feel uncomfortable carrying large sums of cash, but in Peru, almost all payments, be that food, transportation, and labor, are made in cash. In the event of cash payments and to ensure that your payment commitments are done according to these terms and conditions, Evolution Treks Peru will provide a credit card payment authorization form that you must fill out.
8. Staying in the Sacred Valley region. If you plan to stay in the Sacred Valley Region (Ollantaytambo, Urubamba, etc.) before the start of your tour, then you must complete your cash payments upon arrival in Cusco. Evolution Treks Peru doesn’t provide a courier service for cash payments out of Cusco city. You are responsible for ensuring we receive the payment before your trek.
9. Weight. If you are hiring an extra porter depending on the option, you have chosen (full porter 14kg or half porter 7gk). You agree to not exceed the limit of the weight of these. The duffle bags will be weighed every day before the trek starts; the weight of the duffle bags should not exceed the maximum weight you are allowed to take. Failing to do this will lead to an extra $120 USD fee. The fee only applies to the person violating the agreement.
10. Privacy. Evolution Treks Peru does not share your private information with anyone governmental or private agency that is not involved in providing you with tourist services requested by you.